Elm Auto Service

Francisco Rodriguez 3 months ago

Very professional people working on this auto service, just need to adjust a little bit the prices.

M. C. Edited 6 months ago

I've been a loyal customer to Charlie and his teams here and at Cedar Auto Repair for a few years. Yes they offer low prices but at the cost of your life or your children's lives I'd recommend you ask around or pay alittle more and go to a reputable place. Andy who is one of the old guys who has responded to that name when called into the office by Charlie on Tues March 24th at 9am when I presented the video proof of 5 of my lugnuts being tightened on the side of the road was the mechanic who worked on my car and he didn't tighten the lug nuts properly on the driver's side tire. Please review your surveillance footage of who was working that morning since you obviously don't know who works at your shop. So do not insult my intelligence and respond by saying you don't have any employee by that name. I drove to and from work for 2 days and only heard a thumping sound as I was about to take my kids to school. I used a lug wrench to tighten all but 1 that were lose. Safety over saving money on labor.

Jose Rodriguez 8 months ago

They kept hanging up after telling me to bring my suv for repair and i need to know if a tow truck fit to drop it off 🤦🏿

Domenique Siracusa 9 months ago

Kinda upset over my last experience with this place. I came to get my car inspected after coming from Mavis tires & had my tires replaced and windshield wipers. They do a courtesy of checking the vehicle to make sure it would pass for inspection because this particular one doesn’t do inspections so I came here after they told me my car was perfectly fine. I’ve been coming here for years and never really have a problem. But after I was told from another location that my brakes were 30% used, they wanted me to change my brakes which was fine they said “do you want to do the one sticker and come back?” (Which I’ve done before here). I said yeah, then miscommunication happened and they started doing my brakes. Now after I caught it and told them I’ll just come back the guy comes in to show me my breaks. My husband also does them so I was just gonna have him do them at home. You know the cheaper route. Then told me “we already have everything out it will be $120”.(how that’s my fault idk) so then I said whatever change them because I felt pressured… Then to top it all off they put stickers for 12/26 because they don’t go 1/27 until after Jan 15th? So after all that they did that lol, co

Nicole Webb a year ago

Charles was very nice and the service was fast. I took my car for an inspection and he was able to service my car the same day and it did not take long. I just moved to this area and have found my new auto service shop. Thank you again! Nicole W.